Shipping Information

What Container Should I Use?

We recommend using a well-isolated styro-foam box. They can be bought from local vendors and are frequently used for shipping dry ice.

How Much Dry Ice Do I Need?

Within the EU: If you are shipping samples from within the EU please use at least 3kg dry ice in a well-isolated styrofoam box with 4-5cm thick walls.
Outside the EU: When shipping packages from outside the EU we recommend using at least 6kg dry ice in a well-isolated styrofoam box with 4-5cm thick walls. When you are shipping samples of animal origin from outside the EU please use 8kg dry ice or more, due to customs delays. Before shipping samples of animal origin please contact our office and we will provide you with an import permit that should be included with the shipping documents.

What is the optimal temperature to ship samples?

Please ship the samples frozen at approximately -80°C, which is the temperature achieved when shipping with dry ice.

What kind of documents do I need?

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Where can I get a template from the Proforma Invoice?

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Do I require any permits?

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